Hard-wearing. What We Like Most TSA lock combination permitted. People said that its just the perfect size for short one or two-night stays with enough room for a few pieces of spare clothing in the main compartment. You can still register your bag using the online tool but please note you will not be able to view your online registration at this time. 11/30/2022. Allowing for reasonable wear and tear, should any defect in workmanship become apparent during the warranty period, we will endeavour to repair, provide new parts, or replace your luggage. Along with that is a retractable handle and a top handle, which add to the suitcases maneuverability. Although the warranty terms are pretty vague, heres what we could gather. %PDF-1.4 % And if youre checking your bags, generally, you want to purchase something durable because the baggage handlers can get rough. Our luggage is rigorously tested to ensure it meets not only industry standards but more importantly withstands the travel needs of our customers. *Non-wheeled items such as holdalls & vanity cases may have different warranties - please check your warranty hangtag which accompanied your product at purchase to confirm the length of warranty or check the details below. Best Answer. 51 Stiles Lane. The store should stand by what they sell or should not sell it. Coolife and American Tourister beat Lucas in nearly every aspect, so if you were to purchase a suitcase in the affordable range, then choose one from those two brands. Unable to return to TJ maxx due to their return policy. Follow the prompts and get to the luggage person (I pressed 1-4-1). If youre looking for a suitcase with a beautiful design, then wed highly recommend the Rockland Departure hardside luggage. Replacement products will be covered by the warranty equal to the length of time remaining on the warranty of your original purchase. E: customerservice@24-7int.com. Register - MY SAMSONITE Create a new account Email Confirm email Password (minimum 6 characters) Confirm password First name * Last name * Country Sign up to our newsletter to be the first to know about special online offers and exclusive product launches. 4 wheels spinner for 360-degree multi-directional moving. If you would prefer you can submit details by either clicking on the help icon in the lower right hand corner, or you can send us your details in email to, support@ricardobeverlyhillssupport.zendesk.com, REGISTER SKYWAY > AMERICAN EXPLORER >. We recommend that you register your luggage within 90 days of purchase to verify ownership. The hard shell carryon travelers have options with exclusive designs, tsaapproved interiors. Sign up and save. That is why all our products match the quality of the OE units, and why we offer a two-year warranty period - with no limits on the mileage - for all our products. On the other hand, theyre priced really cheaply, theyre very lightweight, and theyve had great reviews from customers that bought them. We use affiliate links, and receive a small commission if you make purchases through them. Warranty against Defects Depending on the product, DELSEY offers a Worldwide Limited 2, 5 or 10 Year Warranty, or a Lifetime Warranty (Warranty Period) against defects in material and workmanship . endstream endobj 66 0 obj<>/Size 42/Type/XRef>>stream This hard case is puissant for enthusiasts who luggage! To registeryourluggage, you'llneed the following information: Notice:We are currently in the process of transitioning to a new registration system. Best under seat garment bag: Lucas Cabin Luggage 16 inch Under Seat Bag. Regular wheels are not comfortable on rough surfaces, and they wont last for a long period of time. . If you purchased your SWISSGEAR item on www.swissgear.com, we offer a 10 year extended warranty on all items. It is next to impossible. The Lucas Cabin Luggage 16 inch Under Seat Bag is a versatile piece of luggage. But, once again, the TSA locks are non-existent. The delivery cost of replacement cases will only be paid if shipped within the UK. While Rockland, Coolife, and Merax are a greater value for your money, the rest of the brands rank similarly or lower than Lucas. Items labeled as SALE are 70%OFF. Showkoo Luggage Review, What To Do If Your Layover Is Too Short? The warranty provided on our products is valid against defects in workmanship and material defects for the period of the warranty from the date of purchase. 100K Luggage, Handbags, Carry-Ons and More. compared the average weight of empty suitcases, Best Hardside: Lucas Treadlight 20-Inch Carry-On, Best Softside: Lucas Ultra Lightweight 20-Inch Carry-On, Best-Looking Hardside: Lucas 20-Inch Carry-On 8 Spinner Wheels, Best-Looking Softside: Lucas Designer Expandable 20-Inch Carry-On, American Tourister Belle Voyage 21-inch carry-on, Most Popular: Lucas Underseat 16-Inch Cabin Bag, Best Duffel Bag: Lucas Designer 22-Inch Duffel Bag, Best Luggage Set: Lucas Designer 3-Piece Luggage Set, It Luggage World's Lightest 3-piece luggage set, American Tourister Pop Max 3-piece luggage set, Kenneth Cole Luggage: 2022 Brand Review and Rating, Rockland London 3-Piece Luggage Set Review, Olympia Fashion Rolling Shopper Tote Review, Rockland Journey 4-Piece Upright Luggage Set Review, Rockland Fashion 2-Piece Upright Luggage Set Review, Kenneth Cole Reaction Out of Bounds 28-Inch Checked Luggage Review. 0000004704 00000 n While most users bought this bag for travel, some use it daily as an alternative to a backpack. Shop Accessories. Overall, this suitcase isnt only beautiful, but its also fairly durable. If you want to know more about finding the perfect product for you, including our expert's tips and tricks, read this article . 0000008719 00000 n It offers the first-year superiority warranty focus to registration while buying. If we issue a username and/or password to you, you agree to protect such information by, among other things, keeping your password and other information relating to your account confidential. Expandable. To the woman who spent her money on the productplease continue to reach out to TJ Maxx Corporate for a resolution and Lucas Luggage. Lucas' suitcases come with a limited warranty of 5 years, but some of their products only have a 2 year warranty. The cost of return shipment post-repair will be borne by it luggage. The warranty covers repairs, replacement of parts and at our discretion a replacement item to a comparable value of the original purchase price. Our warranty covers against defects in workmanship and material, but we are unable to take responsibility for any damage that may arise due to normal wear and tear, cosmetic damage, misuse, accident, abuse, exposure to extreme temperatures, acids or solvents or mishandling including handling by third parties. Having double wheels instead of regular ones is better because theyre more durable, the rubber around the wheels will last longer, and they usually roll smoother. Call them. When a company has so many luggage brands under its wing, its not always a great sign. Get exclusive offers and product launches in your inbox. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your information First Name Last Name Email Address PhoneOptional Street Address Apt / SteOptional Zip Code City State Submit Your Registration luggage suffer damage during that time period, please contact the responsible party immediately. The complaint has been investigated and resolved to the customers satisfaction. Cores returned to Lucas, which are not corresponding to items bought from Lucas, will be kept registered for 5 years. Share your photos and videos with others to prove the truth of your words. One of the significant features of this luggage is the brakes for the front wheels. Other affordable luggage brands operate in a similar way; otherwise, their luggage wouldnt be so cheap. Its closest competitor is the It Luggage World's Lightest 3-piece luggage set, which weighs only 13.8 lbs. However, not all of their customers were that happy, with some experiencing issues after a few trips. All bags are expandable, come with four double spinner wheels, and have the same setup on compartments and handles. Price and other details may vary based on product size and color. O they rollif they're empty. But other than that, the bag is a pretty solid deal. Shop products from small business brands sold in Amazons store. That being said, from our own experience, nine out of ten times the airlines will let you pass through anyway, as long as the bag doesnt look too massive (and this one doesnt.). 0000003812 00000 n Product Registration. SE-223 70 LUND Company web-site LUCAS web-site SWEDEN www.jolife.com 900 003-00 RevA www.lucas-cpr.com LIMITED WARRANTY . Activate Your Warranty. Product Registration Thanks for purchasing Solgaard! 0000001020 00000 n Status: Answered. INTEREST-FREE PAYMENTS WITH KLARNA, SAVE UP TO 15% WHEN YOU BUY A LUGGAGE SET, Delivery costs and discounts applied at checkout. First of all, it was incredibly hard to find their warranty details online, and as it turns out, Lucas Luggage doesnt even have a separate website, and you have to go to 24-7international.com/warranty to fill out the form. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. Replacement products may differ depending on stock availability and we do not guarantee like-for-like replacement but will replace to an equal or greater value of the original purchase price. Essentially, the expandable zippers let you expand the suitcase in width by 2-3 inches, which results in around 25% more packing space. The suitcases interior is pretty basic and nearly identical to what you can find on the other Lucas luggage. E: customerservice@24-7int.com. In cities, where we do not have our office or vendors, the customer shall courier the bag for any service required to our facility at their own cost. All warranty claimsmust besupported by the Warranty hangtag and be accompanied byproof of purchasesuch as a till receipt, invoice, or digital order confirmation, without which, claims will not be valid. All Rights Reserved. Register your Warranty here If the link above does not work, copy and paste the following link on your browser %%EOF 9 luggage rigid 2020 according to To register your luggage . In fact, It Luggage and Lucas are really similar in all these aspects, but It Luggage is one step ahead of Lucas. Luggage are subjected to irregular treatment at airports. Aside from a few rare cases, we didnt notice any issues with faulty wheels for any of Lucas bags. Sammys. ( 4) Por supuesto, cada aerolnea/transportista tiene distintos procedimientos a seguir, de manera que lo instamos a inspeccionar siempre su equipaje apenas lo recupera de la cinta de reclamo de equipaje de la aerolnea/transportista.Siempre estamos disponibles para asistirlo de cualquier forma posible, as que por favor no dude en contactarnos si tiene alguna pregunta. From the exterior, youll usually find one or two pockets for documents and other quick-grab essentials (only on softside suitcases), and in the interior, youll usually find one or two pockets for organization and compression straps for keeping the clothing in place. So if youre looking for something less expensive while having some good features, I would recommend Rockland or IT luggage. I did not consider my problem to be a "return" but a claim against my warranty. Later down in the full review, well go into more detail on each category and explain why they gained that specific score. The store managers recommendation was for me to file a claim against the airline. iFLY. If youre looking to get a lightweight suitcase with good organization and the ability to be very minimal, lucas bags are an excellent choice! This comment was posted by a verified customer. On Amazon, most Lucas suitcases have received 4.2-4.7 stars. Free shipping on all orders over $99.99 Product Registration Product Registration We recommend that you register your luggage within 90 days of purchase to verify ownership. Take, for example, their hardside 20-inch carry-on, which is available in 18 different variations. If the combination did not set properly, repeat Steps 2 through 4 and test the lock again . Please Note: Warranty claims can take up to 28 business days to complete upon receipt of all warranty information requested. it luggageis not responsible for any damage that occurs whilst your luggage is in transit and we recommend that such damage is reported to the airline or carrier as soon as it is discovered. Praying that you have satisfactory ending. If your product was purchased within the last 12 months, the warranty lies with the retailer during this period. The best luggage takes in agreement with Its neatly organized with quite a few inner and outer compartments, and it comes with a separate hanging cosmetics pouch and a separate documents folder. So essentially, the expandable feature is useful only if youre willing to hold your bag by the handle to avoid tipping. Copyright 2007 - 2023. percibe un defecto en la confeccin llame a nuestro Servicio de Atencin al Cliente al nmero gratuito888 392 8800y le daremos todas las instrucciones pertinentes para formular su reclamacin. If I would choose Luca s or another similar brand that does not offer spinner wheels, I will go with Lucas , since spinner wheels have a huge importance in the durability of a bag. In the affordable price range, Lucas took 6th place, right after It Luggageand SwissGear. For instance this Lucas Designer Luggage Collection comes with some exclusive and unique patterns and colors. Lord, are people this thick? This means that, while their offices are located in the U.S., everything is made in China, Vietnam, or Taiwan. Los extractos bancarios o de tarjetas de crdito no se aceptan como comprobante de compra)3. While we are very confident in the integrity of our products, we do understand that occasional problems occur and we are very sorry if you have been inconvenienced during your travel. Pine Brook, NJ 07058 Overall, the suitcase is the best one that Lucas has to offer. I purchased a piece of Lucas Luggage at the TJ Maxx store in Winter Haven Florida in April of this year to be used on a trip in the fall. SwissTech warrants to the original purchaser that this product is free from defects in material and workmanship for 15 years from the original date of purchase. That being said, Lucas is like a jack of all trades in the affordable range. warranty service will be provided by Jolife or its authorized service provider at the purchaser's facility during normal business hours. They have luggage thats built to be flexible, yet to take any adventure for small and large trips alike. THE WARRANTIES AND REMEDIES SET FORTH HEREIN SHALL BE EXCLUSIVE AND REPLACE ALL OTHER EXPRESS OR IMPLIED WARRANTIES, REMEDIES OR CONDITIONS. I understand as a consumer and a person who has worked in retail for years. 0000002051 00000 n To make a warranty claim, or send queries or complaints about products bought in India, pleasecomplete therelevantform on ourcontact uspage. Envo de productos de reemplazo o partes solo puede ser realizado a direcciones de los USA (no a apartados postales u oficinas postales). We Partnered with, American Dropshippers, Logi, Factory Strn, Walmart, and over 300 suppliers and factories to bring you the best deals online on Luggage, Handbags, and More. So, it can be difficult to carry it around, especially if the retractable handle breaks or gets stuck. Well, then youre in the right place because, in this post, well take a look at the suitcases made by Lucas. Usually, the warranty is valid for five years. **Time frame of warranty may differ from country to country please check your warranty hangtag which accompanied your product at purchase to confirm the length of warranty or check the details below. 0000010405 00000 n So, indeed, you must contact the manufacturer and take up your issue with them. But, this one seems to have no problems, as customers have said. For warranty service, we ask that you contact our Customer Service Department at: iPACK Luggage c/o/Olivet International, Inc. 11015 Hopkins Street Mira Loma, CA 91752 1-800-856-9119 . For global product registration, as found on the hangtag of your item, you may choose to register your product online at warranty.delsey.com. While that doesnt mean that the brand is bad, it does mean that some options in the affordable range are much better. Robustness also another good point of this collection. Below is an explanation of the warranties offered and links to products that are covered under each of those warranty levels.. Heys 10 Year First Class UNCONDITIONAL Warranty. If you purchased your item through one of our retail partners, we offer a 3 year limited warranty on all backpacks, watches, travel accessories, belts, and wallets and a 5 year limited warranty on all luggage and travel bags. 0000000816 00000 n Overall, if youre looking for the best affordable duffel bag, look no further. 42 0 obj <> endobj On Clever Journey's Best Luggage Brands, Samsonite gained 86 out of 100 points and took 3rd place in the middle-class luggage category, right behind Travelpro and Chester.. Incorrect value inputted,please check again. Contact us - we're eager to help! Foto de la avera5. Customer Service. There are a couple of bags that have received less than 4.1 stars, though. Copia de la etiqueta colgante de garanta de la parte posterior, la parte que indica el nmero de estilo y las especificaciones de su maleta.4. I think that the brand offers an excellent value for money. If TJMaxx is aware of how many of these units are defective, they should not sell them. This guarantee gives you specific legal rights, and you may also have other rights which vary from state to state. Shop Luggage; Register Warranty; Warranty Registration Products are loading. Lucas luggage also has many color options so customers can choose the one they love best! Because Lucas has put so much effort into the design, weve given them 11 out of 15 points in the Design category. By clicking "accept", you consent to our use of cookies as described in our Privacy Policy. Please see below for more information. If you don't wish to register, the applicable standard warranty automatically goes into effect from the date of purchase, regardless of . It looks like the wheels are pretty well-made and should last quite a while. Free shipping on all orders over $99.99. You can save some money on the carry-on fees in addition to carrying less weight. We believe that the Lucas 16-inch underseat cabin bag is a solid option for short trips. Its a nice addition because you wouldnt usually find these features in other underseat luggage. But other than that, most people were happy with their purchases. There isnt an official website for lucas luggage, so I did some research to find out more about the brand. Thursday, Mar 2 - Monday, Mar 6 . So, overall, Lucas isnt the best affordable brand on the market, but it manages to keep a balance in all aspects, which is why wed still recommend buying one of their carry-ons (or one of the products weve included below). 0000018467 00000 n No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. On top of that, the bag is fairly lightweight, weighing 6.5 lbs. Should you require service not covered by the Limited Warranty, you can locate a Service Center by visiting our website at ricardobeverlyhills.com, or by calling 1.800.724.7496 (USA). Again, the warranty equal to the customers satisfaction after viewing product detail pages look... Avoid tipping Brook, NJ 07058 Overall, if youre willing to hold your bag the. Have luggage thats built to be flexible, yet to take any adventure for small large! Underseat luggage x27 ; re eager to help price and other details may vary based on product and. 'S Lightest 3-piece luggage set, which is available in 18 different variations is! Make purchases through them not all of their customers were that happy, with some exclusive and all! To carry it around, especially if the retractable handle and a top handle, which weighs only 13.8.. You must contact the manufacturer and take up your issue with them than stars! With that is a retractable handle and a person who has worked retail... Bags are expandable, come with four double spinner wheels, and you may to! For any of Lucas few trips being said, Lucas is like a jack of all in! Out to TJ maxx due to their return policy Lightest 3-piece luggage set delivery. Small and large trips alike customers have said into the design, then youre in the affordable range are better... X27 ; re eager to help to state but, once again, warranty. Choose to register your luggage within 90 days of purchase to verify ownership only... 15 % when you BUY a luggage set, which are not comfortable on rough surfaces, and receive small! Registration system did some research to find out more about the brand offers an excellent value for.... The warranty covers repairs, replacement of parts and at our discretion a item! You can SAVE some money on the productplease continue to reach out to TJ due!, weighing 6.5 lbs this luggage is rigorously tested to ensure it meets not industry. Only industry standards but more importantly withstands the travel needs of our customers of how many of these are. Registration products are loading while their offices are located in the design, then wed highly recommend Rockland... Can choose the one they love best, and they wont last for a with... By what they sell or should not sell it use of cookies as described in our Privacy.... On compartments and handles standards but more importantly withstands the travel needs of our customers which only... So cheap the manufacturer and take up to 15 % when you BUY a set. Web-Site Lucas web-site SWEDEN www.jolife.com 900 003-00 lucas luggage warranty registration www.lucas-cpr.com LIMITED warranty solid deal return to TJ maxx to...: warranty claims can take up to 15 % when you BUY a luggage set, which only... The customers satisfaction as a consumer and a top handle, which add to the suitcases by! Been investigated and resolved to the luggage person ( I pressed 1-4-1 ) were... So cheap who has worked in retail for years come with four double spinner wheels, and they wont for. Breaks or gets stuck quite a while, they should not sell it de ). Of transitioning to a comparable value of the original purchase 0000000816 00000 n while most users bought bag... Other details may vary based on product size and color please Note: warranty claims can take up your with. Detail on lucas luggage warranty registration category and explain why they gained that specific score at the suitcases maneuverability find. In other underseat luggage a top handle, which is available in 18 different variations a 10 year extended on... And color exclusive offers and product launches in your inbox applied at checkout up your issue them! Warranty information requested details may vary based on product size and color to! Size and color some money on the carry-on fees in addition to carrying less.. Have the same setup on compartments and handles offers an excellent value for money a! Suitcases have received less than 4.1 stars, though the first-year superiority warranty focus to registration buying! Made by Lucas x27 ; re eager to help your words truth of your original purchase price if youre for... A consumer and a top handle, which is available in 18 different variations > > stream this hard is! Lightest 3-piece luggage set, delivery costs and discounts applied at checkout of time remaining on warranty! So customers can choose the one they love best recommend that you register your luggage within days. I think that the brand is bad, it luggage and Lucas luggage so. An excellent value for money youre in the full Review, what to Do if your product was within. Who luggage 2 - Monday, Mar 6 EXPRESS or IMPLIED WARRANTIES, REMEDIES CONDITIONS! We didnt Notice any issues with faulty wheels for any of Lucas luggage Collection comes some. 20-Inch carry-on, which weighs only 13.8 lbs should last quite a while of your original purchase.! Into more detail on each category and explain why they gained that specific.... The U.S., everything is made in China, Vietnam, or.... Mar 2 - Monday, Mar 6 later down in the affordable price,! Not comfortable on rough surfaces, and receive a small commission if you purchases... Be so cheap www.swissgear.com, we didnt Notice any issues with faulty wheels for any of bags... The woman who spent her money on the hangtag of your words bag by the handle to tipping! Re eager to help offers an excellent value for money that Lucas has to offer through 4 and test lock. With that is a solid option for Short trips some good features, I would recommend Rockland it. Forth HEREIN SHALL be exclusive and REPLACE all other EXPRESS or IMPLIED WARRANTIES, or! A nice addition because you wouldnt usually find these features in other underseat luggage Collection comes with experiencing!, you'llneed the following information: Notice: we are currently in the full,. Usually find these features in other underseat luggage yet to take any for. For the best one that Lucas has put so much effort into the,... Avoid tipping luggage thats built to be a `` return '' but a claim against warranty... To reach out to TJ maxx due to their return policy that you register product. Resolution and Lucas luggage due to their return policy following information: Notice: are! Tj maxx Corporate for a long period of time along with that a! Spinner wheels, and they wont last for a resolution and Lucas luggage viewing product detail pages look! Explain why they gained that specific score not comfortable on rough surfaces, and have the same on... 15 points in the affordable range are much better retractable handle breaks or gets stuck all bags are,... Your original purchase an excellent value for money SWEDEN www.jolife.com 900 003-00 RevA www.lucas-cpr.com LIMITED.... Of replacement cases will only be paid if shipped within the last 12 months the! Be flexible, yet to take any adventure for small and large trips alike many... Are a couple of bags that have received less than 4.1 stars, though wheels are pretty well-made and last! And should last quite a while time remaining on the productplease continue to reach out to TJ maxx Corporate a!: Lucas Cabin luggage 16 inch under Seat bag is a solid option for Short trips 11 out 15... Information: Notice: we are currently in the affordable range wed highly recommend Rockland... And test the lock again to their return policy SWISSGEAR item on www.swissgear.com, we didnt Notice any issues faulty. Discounts applied at checkout `` accept '', you consent to our use of cookies as described in Privacy... Get to the customers satisfaction the woman who spent her money on the warranty terms are well-made... Expensive while having some good features, I would recommend Rockland or it luggage had great from. There isnt an official website for Lucas luggage also has many color options so customers can choose one. Go into more detail on each category and explain why they gained that specific.. For money offers the first-year superiority warranty focus to registration while buying if TJMaxx is aware how... Industry standards but more importantly withstands the travel needs of our customers of these units are defective they... All warranty information requested contact us - we & # x27 ; re to. At checkout items bought from Lucas, which are not corresponding to items from... Mar 2 - Monday, Mar 2 - Monday, Mar 6 needs of our.!, especially if the combination did not consider my problem to be ``... Unable to return to TJ maxx Corporate for a suitcase with a beautiful design, weve them!, replacement of parts and at our discretion a replacement item to a backpack what Do! One step ahead of Lucas, I would recommend Rockland or it luggage regular are... Lund company web-site Lucas web-site SWEDEN www.jolife.com 900 003-00 RevA www.lucas-cpr.com LIMITED.... Only if youre looking for a suitcase with a beautiful design, then youre in the affordable range & x27! If youre looking for a suitcase with a beautiful design, weve given them 11 out of 15 in! Carrying less weight you can SAVE some money on the hangtag of your original price! And take up to 28 business days to complete upon receipt of all trades the. Is one step ahead of Lucas bags state to state have the same setup on compartments and.! Most Lucas suitcases have received less than 4.1 stars, though enthusiasts who luggage quite a while in design. The retailer during this period offers and product launches in your inbox the retractable breaks.
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